We want you to know our website uses PayPal as the shopping cart.
We employ the highest level of security to ensure your order information is confidential and secure.
We are honest and dependable - we care about protecting your information. We believe in accountability.
That is our standard for doing business.
Ordering Requests
· On-Line: Use our convenient on-line shopping to select and order the items of your choice. It's easy to send items to yourself, or gifts to friends and families. A valid credit card is required to order on-line. Our website uses PayPal as the shopping cart. We employ the highest level of security to ensure your order information is confidential and secure.
· By Mail: Make your check or money order payable to Desert Cat, Inc.. Send your payment with item numbers to:
Desert Cat, Inc.
P.O. Box 14
Yucca, AZ 86438
Shipping Charges:
Shipping charges may apply. We do ship to Hawaii, Alaska and Canada. A minimum order of $500.00 is required.
Thank you.
Taxes:
Wyoming residents will be charged a 6.00% state tax.
Returns:
If you are dissatisfied with your product, notify us within 5 (FIVE) days after you receive your order to obtain return authorization details. Please email us at
sales@desertsunsolar.com
In your email please provide:
- Your Invoice Number
- Name and Number of the Product being Returned
- Your Full Name and Contact Information
- Reason for the Return
Returns without authorization will not be accepted. Any returns must be in the original packing, in original condition. No alterations to materials are acceptable. Product must be unused and unassembled. After 5 days there are no returns and the manufacturer's warranty applies. We will not accept any COD shipments. Return shipment costs are your responsibility and we will not refund original shipping costs if any apply. There is a 15% restocking fee (only applies to product price, not to any shipping charges) that will be subtracted from your refund.
Freight Damage:
Please report any shortages or damage immediately. Damages visible upon receipt should be noted on shipping manifest and claimed with the freight carrier immediately. Inspect the damage and file a claim with the carrier. Shipments must be open and inspected for shortages and damage within 10 days of receipt of goods. We cannot be responsible for shortages or damage reported after that time. Our liability is limited to the product purchased from us only. We are not responsible in any manner for misuse of product, etc.
Warranty Questions:
All correspondence should be in writing and emailed to us at: desertcat@hughes.net
Cancellations:
We reserve the right to cancel any order for any reason. We are not responsible for typographical errors. Prices are subject to change.
Please Note:
Orders placed on a Saturday, a Sunday or a Holiday will be processed the next business day. |
Attention:
All customer transaction statements shall read Desert Cat, Inc.